1. Introduction

At ModPay Services Ghana Limited, we are committed to protecting the privacy and confidentiality of our clients, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and business information when you interact with our services, website, and digital platforms.

2. Information We Collect

We collect different types of information, including:

• Personal Information: Name, contact details, email address, phone number, and job title.
• Business Information: Company name, industry, business needs, and service preferences.
• Financial Information: Payment details, invoicing information, and transaction records when applicable.
• Technical Data: IP address, browser type, device information, and usage statistics collected through our website and digital platforms.
• Communication Data: Any information provided through emails, calls, or other correspondence.

3. How We Use Your Information

We use collected information to:

• Provide, manage, and improve our services.
• Process transactions and payments securely.
• Personalize user experience and offer relevant service recommendations.
• Ensure compliance with legal and regulatory requirements.
• Respond to inquiries, provide customer support, and communicate important updates.
• Protect against fraud, unauthorized access, and security threats.

4. Information Sharing and Disclosure

ModPay Services Ghana Limited does not sell, rent, or share personal information with third parties except in the following cases:

• Legal Compliance: If required by law, regulation, or legal process.
• Service Providers: Trusted third-party vendors and partners assisting in delivering our services.
• Business Transfers: In case of a merger, acquisition, or transfer of business assets.
• Consent-Based Sharing: When explicitly authorized by users.

5. Data Security Measures

We implement industry-standard security measures to protect data, including:

• Encryption of sensitive data and secure access controls.
• Regular security assessments and vulnerability management.
• Secure data storage and restricted access to authorized personnel only.
• Compliance with global data protection standards such as GDPR and PCI DSS.

6. Data Retention Policy

We retain personal and business information for as long as necessary to fulfill service commitments, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

• Access, update, or request deletion of your personal information.
• Object to data processing or request data portability.
• Withdraw consent for marketing communications.
• Lodge complaints with data protection authorities.

To exercise these rights, please contact us at [insert contact email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any linked websites before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage users to review this page periodically. Continued use of our services constitutes acceptance of any updates.

10. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

ModPay Services Ghana Limited
You can reach us via:  
Free call: +233 (0)302251371, +233 (0) 542925087
Website: www.modpayghana.com
Address: 54 Royalt Castle Road, Kokomlemle, Accra, Ghana.